Effective Negotiations

Making Business Using 'Win - Win' Techniques


The fine art of negotiation can be learned. We review the key mistakes people make in negotiation, and show you how to avoid them.


Purpose:

Participants complete the course with an understanding of the negotiation process, improved negotiation skills, and effective strategies to employ in the work and life situations they face


Course Features:

  • Setting objectives
  • Preparation
  • Attitude
  • Strategies and tactics
  • Practice sessions and role plays using real industry examples

Takeaway Skills:

  • An understanding of the negotiation process
  • The ability to achieve a successful outcome for both parties
  • An understanding of the 'win - win' philosophy
  • The desire to use good planning and preparation in negotiation
  • Experience in the use of the Value Worksheet and the Negotiation Planner

Course Emphasis:

  • Setting realistic objectives
  • Planning effectively
  • Using tools to do the job professionally

The program uses workshops, role plays and presentations as tools to facilitate true assimilation of the core content


Audience:

Sales personnel, support and management staff involved in the sales process


Prerequisites:

A desire to improve negotiations professionally and personally


Duration: 1 day


»Download a PDF document about this course here

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